- How to get access
- Download the Waymo app. It is open to everyone in Dallas, Houston, Los Angeles, Metro Phoenix, Miami, Nashville, Orlando and San Francisco; Las Vegas, San Antonio, San Diego and Tampa are adding riders gradually.
- Children
- Yes. Anyone 17 or under can ride as the guest of an adult account holder who stays for the whole trip; no minimum age is given.
- Passengers and seats
- Up to 4 riders. Nobody may sit in the driver's seat; the front passenger seat is open to riders aged 8 and over.
- Luggage
- The trunk holds about 200 lb: 3 small carry-ons, or 2 large checked bags (max 29 x 21.5 x 13 in), or 1 folded double stroller, or 1 folded wheelchair. Open it from the app or the button above the licence plate.
- Pets and service animals
- No pets, and no emotional-support or therapy animals. Trained service animals that fit in the car are always welcome, with no advance notice or paperwork.
- Wheelchair access
- Wheelchair-accessible vehicles are available but are human-driven, not autonomous. In San Francisco and Los Angeles turn on 'Wheelchair-accessible vehicle' under Account > Accessibility and request in the app.
- Hours
- 24 hours a day, 7 days a week in every Waymo app service area.